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Pinnacle South Africa review

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Pinnacle was founded in 1998, the year some of the world’s greatest bookmakers were established. They are sometimes mentioned as the “undisputed best Sportsbook for the professional players”. Pinny is regarded both as an Asian and American bookie by the betting community, due to the innovations they’ve brought in the industry, that allow the bettor to choose between those two views. Pinnacle recently changed their license, due to the restrictions that were placed in many countries. They first launched as Pinnaclesports.com and were licensed in Curacao, but they’ve made an impressive restart with Pinnacle.com, after they acquired a Maltese license.

Pinnacle Sports Markets and Odds


Pinnacle sports offering and odds are the best in the industry, so if it’s sports betting you’re out for, this is the place. Their house edge is one of the lowest on the market, which gives players a much greater chances of breaking even and minimising losses. In the case of events with a 50/50 chance of any given outcome, odds come in at between 1.96 and 1.98 – something that towers over all rivals, even the betting exchanges.

Those interested in Asian handicaps will find Pinnacle sportsbook an ideal service provider, allowing for wagers on goal lines, money lines and endless additional markets. The only slight let-down when it comes to sports betting is the rather limited range of available markets for in-play betting, but this has been dully addressed and recently the Pinnacle sports live offers are seeing a dramatic increase.

However, one notable area for possible improvement at Pinnacle would have to be horse racing. The reason being that not only are markets comparatively limited, but the odds offered are usually right on par with rivals, robbing the Asian bookie of the edge it holds in other markets. It’s covered well enough, but isn’t exactly ground-breaking.

Pinnacle Live Streaming and Live Betting

Where live betting is available at Pinnacle sportsbook, it is handled well. As already mentioned, it isn’t quite up there with rivals in terms of quantity, but is nonetheless solid enough. Major events are almost always covered and a fair few minor/college leagues at the same time. Unfortunately, one area in which the Asian bookie falls well behind the curve is in its take on live streaming…or lack thereof. This is one area they’ve decided against venturing into – even today, there’s no live streaming whatsoever.

Esports Coverage


We were pleased to see that Pinnacle Sportsbook has a great selection of betting options for esports. Pinnacle Sportsbook even has a dedicated hub page for all things relating to esports bets. To date, Pinnacle Sportsbook has one of the largest selections of available esports wagers that we’ve ever seen.

At the time of this review, Pinnacle Sportsbook offered well over 100 different wagers on esports. Some of the games included StarCraft 2, LOL, HotS, and CS:GO. If you’re ready to wager on esports, be sure to check out their esports hub by selecting esports from the main top menu.

One thing that we liked a ton about Pinnacle Sportbooks’ esports section was that they had a large help section for their clients. In this help section, Pinnacle Sportsbook has provided clients with a ton of resources to learn about esports and how to bet on them. With esports betting being a relatively new trend, this can be a huge help to someone that is newer to betting on esports. We applaud Pinnacle Sportsbook for their efforts to help educate their customers.

Other Products

You might remember that earlier on in our Pinnacle review, we mentioned a casino. You’re probably wondering what it has to offer. Believe us, it’s good. You’ve got all the special features you’d expect from an online casino, such as slots and table games, video poker and card games. Pinnacle also offers bingo and keno for something a little different. These games are often found on sites that focus specifically on these games, such as Betfred Bingo or Gala Bingo, so it’s nice to see Pinnacle add them to their arsenal. There is an air of afterthought about the casino though. It’s clear that the site was aimed more towards the sports market – in fact, the business was even called Pinnacle Sports at one point before dropping the word ‘sports’ when the casino was added. The slot games, while reliable, are less commonly seen options. One thing we do love, though, is the addition of each games RTP in the games lobby, so you can see at a glance how likely on average you are to win. Video poker and a live casino completes the site’s offering for a well-rounded, albeit basic casino experience.

Bonuses and Promotions


We’re definitely baffled when it comes to the bonuses and promotions that Pinnacle has to offer. What’s baffling is the fact that they basically don’t have any sportsbook promotions that we could find. Either they have no sportsbook promotions, or they are hidden so deeply on the website that we’d never find them.

Welcome bonuses and promotions are a mainstay when it comes to online sportsbooks and casinos. We see them daily on 99.9% of the sites that we review. We’re honestly not quite sure how Pinnacle Sportsbook is attracting new customers without any sort of promotions for new or current sportsbook clients.

It’s worth mentioning that we did find one single promotion on the entire website. The promotion was geared towards clients playing at their online casino. We’ve given a breakdown of this promotion directly below so that you know what that promotion has to offer.

Unlimited 0.3% Casino Cashback Promotion


For those of you who plan to play at the Pinnacle Sportsbook online casino, they’ve got a great offer just for you. Under the terms of this promotion, you will earn 0.3% cashback on all of your online casino wagers. What’s great with this promotion is that it has very few restrictions and the cash back is added to your account instantly after each wager. Even better, the cash back has no rollover requirements and can be withdrawn at any time.

Overall, we’re extremely disappointed in the complete lack of promotions that Pinnacle Sportsbook brings to the table. We’ve never seen a site with this few promotions. We honestly don’t get it. Our hope is that Pinnacle Sportsbook will come to their senses and offer up some bonuses and promotions to their clients to come in line with the rest of their competition.

Mobile Sportsbook

Nowadays, online gamblers don’t want to have to sit in front of their computer to make bets – they want to make them wherever they happen to be, by using their mobile device. This is perfectly possible at Pinnacle, regardless of the device you happen to own, however they don’t offer a mobile app for any operating systems, so you’ll have to access the site using your device’s browser – something that is really easy to do. Doing so will take you to a fully optimised mobile site, which is designed perfectly to allow you to bet using a mobile with ease.

It doesn’t matter what type of mobile device you own, as you’ll be able to use it to play at Pinnacle. This means that everything from iOS iPhones through to Android devices, and from Windows Phones through to BlackBerry phones can be used to gamble at this site. As with all sites offering mobile gambling though, ensure you are connected to an internet connection that you can trust when entering any personal information. Also, try to ensure that the internet connection you are using is a strong one, as there’s not much more annoying than the connection failing just as you’re about to place your bet!

Pinnacle Quick Registration Steps


  1. Your sign up process starts by clicking on the orange button called “Join.”
  2. Fill in all the required information on the new window that will show up.
  3. Read the T&C, Betting Rules, and Privacy policy, and then select “Join.”
  4. Remember to use our mirror link for Pinnacle Sports.
  5. You are now ready to start your journey in this fantastic bookmaker.

Pinnacle registration requirements

We highly suggest that every punter reads the T&C carefully before signing up. Although it can get a bit boring at one point, you can have a good idea of what to do and what not to do so you don’t get in trouble.

Here are a couple of fundamental things to keep in mind:

  • To use Pinnacle’s services, you need to be over 18 years old. If you fail to comply with this rule, your account could be closed or suspended.
  • Every single withdrawal has to be made in the currency you chose during the account creation.
  • Your account will become inactive if you haven’t made a deposit or a withdrawal in the last twelve months. Don’t worry; you will be informed when you have one month left before that happens.

Pinnacle account verification


After you’ve created your account and log in, it’s time to verify it. While it’s true that it might take a couple of minutes, this is something that needs to be done.

Similar to other online bookmakers, Pinnacle requires you to validate your name, address, date of birth, as well as other details. You can easily do this by providing pictures of your ID card, Passport, Driving License, and so on.

If you wish to do so, head over to “My Account” and then select “Verification.”

Plenty of payment options

The payment options available to you are being determined by the currency you had chosen when you registered your account.

Deposit options


You can deposit using the following methods:

  • Credit card
  • Paysafecard
  • Bank transfer
  • Entropay
  • EcoPayz
  • Idebit
  • Instadebit
  • Instant Banking
  • Multibanco
  • Neteller
  • Qiwi
  • Skrill
  • Sofort
  • Trustly
  • Webmoney
  • Oxxo
  • E-Cheque
  • Local Transfers
  • MuchBetter
  • Neosurf
  • E-payments
  • Bitcoin

Most deposit methods are free of charge and instantly credited to your account. As usual, Paysafecard has a fee of 3.45%, while Qiwi wallet has a 2% fee.

Minimum deposit amount is varying on the payment method. Usually, it is 10 EUR or currency equivalent. An exception is the Paysafecard where it is 25 EUR, Visa and Mastercards 20 EUR, Entropay 20 EUR, and iDebit 50 EUR.

The minimum bet amount is $1 or currency equivalent.

Withdrawals & fees

The withdrawal options also depend on your selected currency.

They have an excellent reputation for providing the quickest payouts online. Especially when using e-wallets such as Skrill or Neteller, you will get the money to your e-wallet account within minutes.

On the negative side, all clients are being entitled to only one free withdrawal per calendar month. An extra withdrawal during the calendar month, incur a fee. Usually, it’s 12 EUR or currency equivalent. Honestly, I don’t like this rule.

Anyway, you need to make a turnover of 3 x times of your deposited amount to avoid extra fees. This is OK; most bookies have this turnover rule.

Customer Service

  • Help in 12 different languages
  • 24/7 support
  • Can e-mail for in-depth questions


Scroll down to the bottom of the homepage and you’ll find the ‘help’ link, which is written in 12 different languages, including English for international players. Despite English support, players from the UK find themselves on Pinnacle sports banned countries list, due to UK law. In the help section, you’ll find answers to any questions you may have such as, ‘how do I download Pinnacle’s app?’, ‘how do I verify my account?’, or ‘how do I cash out with Pinnacle?’, as well as the betting rules for Pinnacle sports and casino betting. You’ll also find a ‘contact us’ page for Pinnacle’s customer service, which is available via email 24/7. All you need to do is complete the form by adding the email address you’ve used to register your account and write details of your query. While Pinnacle claim to get back quickly via email, it would have been nice to be able to contact by phone or live chat to speed up the process.

Pinnacle summary

Pinnacle is one of the leading online bookmakers in many countries and certainly is among the preferred choices for the high-volume, high-value punters. New winning clients are welcomed to the sports book


  • In-play betting
  • Extremely good odds for most popular sports
  • High limits
  • Casino
  • Many international currencies and languages
  • Website functionality
  • Safety and fairness
  • Betting resource available

The main Pinnacle’s con is the lack of live chat and telephone, which means you, can only contact them by email address. Although, Pinnacle aims to reply within 1 hour from receiving an email enquiry, that might be a bit frustrating for some punters. This is because they must keep their operating costs low as possible in a bid to provide the best betting odds for their users.


  • No live chat or telephone support
  • No welcome bonus

As we already said, you can contact Pinnacle only by email. Note that if you already have a registration when using the service, you should use the email address registered used for your Pinnacle. Also, you should include your Client ID.

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